Chefzi vs Square Online
Square Online lets businesses on Square POS build an ordering page that syncs with their items.
Fair-comparison note: Chefzi competes with Square Online. Square facts are from squareup.com/au/en/online-store/plans, read on 27 October 2026. Prices in AUD.
Square Online plans in Australia (October 2026)
| Plan | Monthly (billed annually) | Online card fee | Notable limits |
|---|---|---|---|
| Free | $0 | 2.2% | No QR code ordering or custom domain |
| Plus | $36 | 2.2% | Adds QR ordering, pre-orders, custom domain, SMS order alerts |
| Premium | $99 | 1.9% | Lower processing rate |
What it costs at A$10,000 a month of online orders
| Option | Fees a month (approx.) |
|---|---|
| Square Online Free | A$220 (2.2%) |
| Square Online Plus | A$36 + A$220 = A$256 |
| Square Online Premium | A$99 + A$190 = A$289 |
| Chefzi card plan + Stripe | A$36 a month on the card plan + about A$250 (1.65% + A$0.30 at a A$35 average order) |
At this volume the costs are close, so choose on fit. Square wins if you already run Square POS (orders, items and stock sync). A standalone ordering system suits venues on another POS or none.
Who should pick which
- Square Online: you use Square POS and want one dashboard.
- Chefzi: a takeaway or restaurant that wants delivery zones by suburb, cash on delivery and order alerts by phone call, with no Square hardware.
See also the POS guide and all comparisons.
Square Online: the facts
- Square Online AU (checked 27 Oct 2026): a free plan, paid plans from $36 a month, and a 2.2% processing fee per online transaction.
- Best fit if you already use Square POS and card readers.
What users complain about (and like)
From public reviews by Australian sellers using the Square Point of Sale app (which includes Square for Restaurants mode), read 27 Oct 2026.
- Apple App Store AU: 4.8 out of 5 from 37,049 ratings
- Google Play AU: 4.6 out of 5 from about 261,000 reviews
Recurring complaints
- Account holds and deactivations. Recurring 2024–2026 reviews describe funds held or accounts closed after review.
- Hard to reach a person. Reviewers say phone support is hard to get and chat answers are generic.
- Updates that change workflows. Some 2025–2026 reviews say updates moved or removed features such as cash-drawer closing.
- Reader and Tap to Pay reliability. Reviews mention readers disconnecting and phone tap payments failing at busy times.
What reviewers like
- Easy to learn for staff
- Quick to start taking card payments
- Good sales reporting
- Plenty of integrations on Square for Restaurants Plus
Most ratings are positive; the complaints come from the minority of low-star reviews. Square Online itself has no separate app reviews.
Chefzi at a glance
| Commission | 0% |
|---|---|
| Monthly fee | A$17 (cash) or A$36 (card), excluding GST |
| Setup fee | None |
| Orders | Unlimited |
| Customer data | Yours |
| Delivery drivers | Your own, or pickup |
What to compare
| Square Online | Chefzi | |
|---|---|---|
| Type | Website and ordering from a payments company | Your own ordering page and app for staff |
| Commission on orders | Check the vendor's current pricing page | 0% |
| Who owns the customer details | Depends on the plan | You |
| Drivers | Usually your own | Your own, or pickup only |
| Status in Australia | Operating | Operating |
How to switch from Square Online
- Export your menu and customer list from Square Online, if your plan allows it.
- Check your contract end date and notice period before you cancel.
- Load the menu into Chefzi (free migration) and test a real order.
- Update the ordering link on your website, Google and QR codes.
- Cancel the old plan once orders are flowing on the new page.
Which should you use?
If you are not on Square, or you want delivery zones, table QR and an ordering app built for takeaways, Chefzi is designed for that from day one.
Other comparisons: me&u (formerly Mr Yum) · Bopple · HungryHungry ·
Frequently asked questions
How much is Square Online in Australia?
Square lists a Free plan ($0 a month, 2.2% per online transaction), Plus at $36 a month billed annually (2.2%) and Premium at $99 a month billed annually (1.9%), as read on 27 October 2026.
Does Square Online's free plan include QR code ordering?
No. Square's AU plan table lists QR code ordering on Plus and Premium only.
How long does it take to switch from Square Online?
Most venues are live within a few days. Menu migration is free, and you can run both side by side while you test.
Is Chefzi cheaper than Square Online?
Chefzi is A$17 or A$36 a month excluding GST with 0% commission. Compare that with your own Square Online bill.
Can I use Chefzi alongside Square Online?
Yes. Chefzi is your direct channel, and it works alongside other tools.
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