The Menulog alternative for Australian restaurants
Menulog has gone. Keep your customers ordering from you, with no commission.
- ✓ 0% commission: versus 30% listed by Uber Eats and DoorDash for orders they deliver
- ✓ Free menu migration: send a menu export, screenshots or your ordering link and we move it
- ✓ Month to month: no lock-in contract, cancel any time
- ✓ Stripe card payments: standard Stripe fees, and Chefzi takes 0% of the order
Get my ordering page set up Or work out what the apps cost you →
Free setup and onboarding · Free menu migration · Month to month
Restaurants and takeaways across the UK, US, Germany, Europe, Australia and Belgium use Chefzi
Menulog stopped taking orders in Australia on 26 November 2025. Its customers were redirected to Uber Eats. Restaurants lost a channel and the customer relationships that came with it.
Two ways forward
- Join Uber Eats or DoorDash for delivery reach, at the published 30% rate for orders they deliver.
- Take orders directly with Chefzi: 0% commission, A$17 or A$36 a month excluding GST, and every customer's details stay with you.
Read what venues can do after Menulog and Chefzi vs Menulog.
Where Menulog's orders went
Menulog closed on 26 November 2025, and its customers were redirected to Uber Eats. Uber's 180-day 0% offer for former Menulog restaurants ended around late May 2026, so venues are now paying standard rates of up to 30%. Your own page is the one channel no one can close or reprice.
Rebuilding direct orders after Menulog
- Open a Chefzi page for pickup and local delivery
- Add the link to Google and your socials
- Use bag inserts on app orders to bring regulars across
- Keep one delivery app for new customers
Your options after Menulog, side by side
| Question | Uber Eats or DoorDash | Your own Chefzi page |
|---|---|---|
| Cost per order | Commission: up to 30% when the app delivers (published AU rates, read 27 Oct 2026) | 0% commission; card processing through Stripe at standard Stripe fees |
| Monthly fee | None on the marketplace | A$17 (cash) or A$36 (online card payments) a month ex GST, per location, month to month (pricing) |
| Set-up | Uber Eats lists an A$700 ex GST activation fee for a new location | No setup fee; free menu migration |
| Who finds the customer | The app | You: Google, your website, socials and QR codes |
| Delivery | App couriers available | Your own drivers, with zones by suburb, postcode or radius; or book on-demand couriers through Uber Direct or DoorDash Drive |
What a lost Menulog order is worth
Take a A$40 delivered order. At a 30% commission it costs A$12 before GST; at Uber Eats' 8% pickup rate it costs A$3.20. On your own page the commission is A$0. Run your own order values through the commission calculator, and see every published rate in the delivery app commission report.
A one-week switch plan for ex-Menulog venues
- Day 1: send your menu as an export, screenshots or a link. Migration is free.
- Day 2–3: check prices and options, set hours in your state's time zone, and draw delivery zones.
- Day 4: connect card payments, or allow cash and pay at the counter.
- Day 5: place a test order. It rings on the Chefzi app until accepted, and the docket prints on a compatible printer.
- Day 6–7: add the link to your Google Business Profile and website (or use the embed snippet), print table and counter QR codes, and put a card in every app bag.
Running a takeaway or pizza shop? See the takeaway ordering system. Comparing more than one option? Read the online ordering system guide, the Uber Eats and DoorDash alternatives, and the Menulog closure guide.
What to look for in a Menulog alternative
| Option | Cost (published AU rates, checked 27 Oct 2026) | Good for | Watch out for |
|---|---|---|---|
| Uber Eats marketplace | 30% with Uber delivery, 16% self-delivery, 8% pickup | Reach, couriers | Margin; Uber owns the customer |
| DoorDash marketplace | 30% delivery, 15% pickup or self-delivery | Reach, couriers | Same as Uber Eats |
| Your own ordering page (Chefzi) | Flat monthly fee, 0% commission, card processing | Regulars, pickup, local delivery | You need your own delivery or pickup, and you have to promote it |
What a direct-ordering page won't replace
Menulog brought you customers who'd never heard of you. Your own page doesn't do that on its own. It turns people who already know you into commission-free orders. Most venues need both: one app for discovery and their own page for repeat orders.
Menulog: the facts (checked October 2026)
Menulog stopped taking orders in Australia on 26 November 2025, after about 19 years in the market. Its owner, Just Eat Takeaway, closed the Australian business.
- Customers were redirected to Uber Eats under a commercial agreement announced by Uber.
- Restaurants on Menulog lost the channel and, because the app held the customer accounts, their customer list.
- The remaining large delivery apps in Australia are Uber Eats and DoorDash.
When to use Menulog, and when to use your own page
If you were a Menulog venue, the lesson is to own the customer relationship. A Chefzi ordering page keeps your customer list with you, whatever happens to any platform.
What commission costs on an illustrative A$10,000 month
| A$10,000 a month in app orders for your venue | Commission |
|---|---|
| Uber Eats, they deliver (30%) | A$3,000 |
| DoorDash, pickup (15%) | A$1,500 |
| Chefzi (0%) | A$0 plus a flat monthly fee |
Published Australian rates from the Uber Eats and DoorDash merchant pricing pages, checked 27 October 2026. Excludes GST and card processing. Your own agreement may differ.
Guides
- Menulog has closed: a guide for Australian restaurants a year on: What happened when Menulog closed on 26 November 2025, what the Uber Eats transition offer meant, what the apps charge now, and how to rebuild direct orders.
- How to move your regulars off Uber Eats and DoorDash (without losing them): Practical, fair ways Australian takeaways move repeat customers from delivery apps to their own ordering page: bag inserts, pricing, Google, QR codes and first-order offers.
- Pricing your menu for delivery apps vs your own ordering page: How Australian takeaways set different prices on Uber Eats and DoorDash vs their own page: worked examples, margin maths and what to tell customers.
Get your commission-free ordering page
Tell us where to reach you. We'll build your menu for free and send you a test link.
We only use your details to contact you about Chefzi. There's no lock-in contract.
Frequently asked questions
Is Menulog still operating?
No. Menulog stopped taking orders in Australia on 26 November 2025.
What can restaurants use instead of Menulog?
Uber Eats and DoorDash are the remaining national marketplaces. For repeat customers, your own ordering page avoids commission: Chefzi has 0% commission on a flat monthly fee.
How quickly can an ex-Menulog venue start taking direct orders?
Send your menu as an export, screenshots or a link and we migrate it for free. Then set hours and delivery zones, connect payments and place a test order before adding the link to Google.
Do I need my own drivers without Menulog?
Not necessarily. Use your own drivers, book on-demand couriers through Uber Direct or DoorDash Drive, or offer pickup only. Set delivery zones by suburb, postcode or radius, each with its own fee and minimum.
Why did Menulog close?
Menulog stopped taking orders in Australia on 26 November 2025, and its customers were redirected to Uber Eats. For the reasons behind the decision, see Menulog's own announcement. We don't speculate here.
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