DoorDash alternative for restaurants, and what DoorDash commission costs in Australia
Updated 27 October 2026. All prices are from the vendors' own Australian pages, read that day. On this page: What DoorDash charges · Your alternatives · FAQ
DoorDash lists 30% commission on marketplace delivery, 15% for pickup and 15% for self-delivery (checked 27 October 2026). For customers who already know you, your own ordering page avoids that.
See the full Chefzi vs DoorDash comparison.
DoorDash rates in Australia
DoorDash's published Australian rates, checked on 27 October 2026: 30% for marketplace delivery, 15% for pickup and 15% for self-delivery (12% with DashPass). Its Online Ordering product for your own site is 1.75% + A$0.30 per order.
Moving DoorDash regulars to your own page
Put a direct-ordering card in every bag, keep counter prices on your page, and make sure Google points to your own link. Every order that moves saves the full commission.
What DoorDash charges Australian restaurants
| DoorDash product | Published rate |
|---|---|
| Marketplace, DoorDash delivers | 30% |
| Marketplace, pickup | 15% |
| Self-delivery | 15% (12% on DashPass orders) |
| Online Ordering (your own page) | No commission; card processing 1.75% + A$0.30 |
| Trial | 30 days at 0% commission |
Source: get.doordash.com/en-au/pricing, read 27 October 2026. Full comparison in the commission report.
Alternatives to DoorDash
- Uber Eats: similar rates (30% delivery, 8% pickup), a different audience. See Uber Eats alternatives.
- DoorDash's own Online Ordering: no commission, but the customer relationship sits inside DoorDash's system.
- An independent direct ordering system: a flat fee, your data and your brand. See commission-free online ordering and the Menulog alternative page if you were on Menulog.
DoorDash: the facts (checked October 2026)
DoorDash is the second big delivery app in Australia and grew after Menulog closed.
- Published AU commission (checked 27 Oct 2026): 30% marketplace delivery, 15% pickup, 15% self-delivery (12% for DashPass).
- DoorDash sells a separate Online Ordering product with no commission and card processing at 1.75% + A$0.30.
- Drive On-Demand uses Dashers for orders from your own site, for a flat fee per delivery.
When to use DoorDash, and when to use your own page
DoorDash is useful for reach. For orders from people who already know you, a direct ordering page with a flat monthly fee is cheaper.
What commission costs on an illustrative A$10,000 month
| A$10,000 a month in app orders for your venue | Commission |
|---|---|
| Uber Eats, they deliver (30%) | A$3,000 |
| DoorDash, pickup (15%) | A$1,500 |
| Chefzi (0%) | A$0 plus a flat monthly fee |
Published Australian rates from the Uber Eats and DoorDash merchant pricing pages, checked 27 October 2026. Excludes GST and card processing. Your own agreement may differ.
Guides
- How to move your regulars off Uber Eats and DoorDash (without losing them): Practical, fair ways Australian takeaways move repeat customers from delivery apps to their own ordering page: bag inserts, pricing, Google, QR codes and first-order offers.
- Running your own delivery drivers in Australia: a practical guide: Employees or contractors, cars and insurance, zones and fees, and on-demand couriers: what Australian takeaways need to know before delivering their own orders.
- Menulog has closed: a guide for Australian restaurants a year on: What happened when Menulog closed on 26 November 2025, what the Uber Eats transition offer meant, what the apps charge now, and how to rebuild direct orders.
Frequently asked questions
Does Chefzi provide delivery drivers?
No. Deliver with your own drivers, book on-demand couriers through Uber Direct or DoorDash Drive, or offer pickup.
What is DoorDash's commission in Australia?
DoorDash's AU pricing page lists 30% for delivery and 15% for pickup on Marketplace, and 15% for self-delivery (12% on DashPass orders), as read on 27 October 2026.
Is DoorDash Online Ordering free?
It has no commission, but DoorDash lists card processing at 1.75% + A$0.30 per order.
Get your commission-free ordering page What do the apps cost me? →