GloriaFood migration guide for Australian restaurants (2026–27)
Updated 2026-10-27
GloriaFood was the free, commission-free ordering widget behind thousands of Australian takeaway websites. Oracle bought it in 2021 and has now given it end-of-life status. This guide covers exactly what to do, in order, so you don't lose a single order when it switches off. The sourced rates are in our delivery-app commission report. Try your own numbers in the commission calculator.
The facts, as published by GloriaFood and Oracle
- End of life: gloriafood.com says 30 April 2027. An Oracle food and beverage page gives 31 March 2027. Treat 31 March as your real deadline.
- New sign-ups are already closed.
- No replacement product from Oracle. Oracle points customers to a third party, FoodAmigos, but says it is not a direct replacement.
- No migration tool. Menus, customers and settings do not transfer automatically to anyone.
- What stops: the order button on your site, smart links, table QR codes that open GloriaFood, the Google "Order online" link if it points to GloriaFood, table reservations, and paid add-ons such as online payments and branded apps.
Step 1: Audit everywhere your GloriaFood link lives
Most venues are surprised by how many places the link appears. Make a list before you change anything:
- The "Order online" or "See menu" button on your website (often an embed code in WordPress, Wix or Squarespace)
- Google Business Profile, under "Order online" and "Menu" links
- Facebook "Order food" button and Instagram bio link
- Printed QR codes on tables, the counter, flyers, menus, stickers and delivery bags
- Links in old SMS and email campaigns, and on directory listings such as TrueLocal or Yellow Pages
- A branded app in the App Store or Google Play, if you paid for one
Step 2: Save your menu and your data
Do this now, while everything still works. Screenshot every category and every item's option groups, or copy them into a spreadsheet: item name, description, price, sizes, required choices, extras and their prices, and any items set to show only at certain times. Save your delivery zone settings (fees, minimums, radius or polygons), opening hours, promo codes and service fees. If you have a customer list, download what you can. Without it, the only way to reach those customers later is through signs and bag inserts.
Step 3: Choose what kind of replacement you want
There are three broad types of GloriaFood alternative in Australia:
- A hosted ordering page, like GloriaFood was. Low monthly cost, quick to set up, works with any website. Chefzi is in this group: 0% commission, unlimited orders, a flat monthly fee, and free menu migration.
- Ordering built into a POS. Orders land on the same screen as walk-ins. Good if you're already changing your POS, but usually dearer and often on a 12 or 24-month contract.
- A delivery app's webshop (for example Uber's Webshop, or DoorDash's Online Ordering). Quick to switch on, but you pay a percentage on each order.
Whatever you pick, ask five questions: Is there any commission or per-order fee? Is there a contract or notice period? Do customer details belong to me? Can I set delivery zones by suburb? Is support available on Friday and Saturday nights in my time zone?
Step 4: Rebuild the menu properly
Use the move to fix the menu. Put best sellers first, add photos to the top items, keep descriptions to one line, and check required choices (size, base, meat, spice level) work on a phone. Keep the same item names and numbers your regulars know. With Chefzi, send your GloriaFood screenshots or a printed menu and we rebuild it for you.
Step 5: Set zones, hours and payments for Australia
Enter hours in your local time zone, including how daylight saving works where you are (Queensland, the Northern Territory and Western Australia don't use it). Set delivery zones by suburb or postcode with a fee and minimum each. Choose how customers pay: online card payments through Stripe, or pay at pickup and cash on delivery. Prices on the ordering page should include GST, as they do on your counter menu.
Step 6: Test like a customer
Place real orders on your own phone: one pickup order, one delivery order to each zone, one order with every kind of option, and one with a promo code. Check the order sounds on the kitchen device, prints if you use a printer, and that the money arrives in your bank account.
Step 7: Swap links and QR codes in the right order
- Change the website button first. Your developer or website builder can replace the GloriaFood embed with the new link in minutes.
- Update the Google Business Profile "Order online" link, then Facebook and Instagram.
- Reprint QR codes last, once the new page has taken real orders. If you can, print QR codes that point to a page on your own domain (for example yourshop.com.au/order), so you never have to reprint again if a provider changes.
Step 8: Tell your regulars
Customers who have GloriaFood's link saved will hit a dead page. Put a sign on the counter, a note in every bag for a month, a pinned post on social media, and send one SMS or email to your list with the new link. A small "first order on our new page" code helps people switch.
A realistic timeline
- November–December 2026: audit links, save the menu and data, choose a provider.
- January 2027: build and test. Avoid going live on a long weekend.
- February 2027: swap links, reprint QR codes and tell customers. Run both for a week.
- March 2027: switch GloriaFood off on your side, before 31 March.
What it costs to move to Chefzi
No setup fee, free menu migration, 0% commission and unlimited orders, on a flat monthly plan. See pricing, the switching checklist and Chefzi vs GloriaFood.
Most ex-GloriaFood venues want the same simple set-up: a restaurant ordering app on their own phone, table QR codes, and no per-order fees.
More guides
- Menulog has closed: a guide for Australian restaurants a year on
- How to move your regulars off Uber Eats and DoorDash (without losing them)
- Running your own delivery drivers in Australia: a practical guide
- GST and online orders: what Australian takeaways should know
- Public holiday surcharges and online orders in Australia
- Food safety for takeaway and delivery orders in Australia
- Pricing your menu for delivery apps vs your own ordering page
- Restaurant marketing ideas for Australian venues (2026)
- How to price menu items: food cost percentage formula and examples (AU)
- Menu engineering matrix: stars, plowhorses, puzzles and dogs (with a worked example)
- Restaurant loyalty programs in Australia: types, ideas and examples
- How to start a takeaway business in Australia: a step-by-step checklist
- Restaurant POS systems in Australia: Chefzi POS vs Square, Lightspeed and others
- Cloud kitchens in Australia: how they work, costs and rules
- Restaurant booking systems in Australia: Chefzi reservations vs the alternatives
- Restaurant software in Australia: the tech stack a venue actually needs
- Food supplier ordering systems for Australian restaurants and cafés
- GloriaFood is shutting down: what Australian restaurants need to do
- How to add an order button to your Google Business Profile in Australia
Frequently asked questions
When does GloriaFood stop working?
gloriafood.com says end of life is 30 April 2027. An Oracle food and beverage page gives 31 March 2027. Plan to be fully moved before the earlier date.
Can I export my GloriaFood menu automatically?
There is no official migration tool to another provider. Copy or screenshot the menu yourself, or send it to Chefzi and we rebuild it for you at no cost.
Will my customers be moved across?
No. Customer accounts do not carry over. Tell regulars yourself by SMS, email, a counter sign and a note in the bag.
Is FoodAmigos the official replacement?
No. Oracle says it does not offer a direct replacement and simply makes customers aware of FoodAmigos. Compare any provider on cost, commission, contract and Australian support.
Do I have to reprint my QR codes?
If your QR codes point to a GloriaFood address, yes. If they point to a page on your own domain, you only need to change where that page sends people.
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